Frequently Asked Questions

New: Who are the guests for Gallifrey 2015?

We’ve announced our first three guest blocks and we will be announcing more down the road.  As we draw closer to the convention, we hope to have some major names to share. We have huge plans for 2015, and a 25-year history of providing a great time to our attendees, so we appreciate the trust everyone put in us as we sold out so quickly.

New: Can I reserve space in the Gallifrey One Art Show?

As of September 1, 2014, space reservations are now available in the Gallifrey One 2015 Art Show. Please see the Art Show page for full details including a space reservation form and rules & regulations of the show.

New: Are there advertising opportunities at Gallifrey One?

We do sell limited ad space in our program book, which is distributed to every person at the convention. We only sell full page ads; camera-ready art must be 5″ wide by 8″ high, black and white only, in PDF, JPG or TIF format (please no Word .doc files!) Rates are $120 for a full page ad, and space must be reserved first by contacting us no later than January 1, 2015; we will contact you back with payment methods.

New: When will you ask for programming ideas & suggestions?

We have now announced our open call for topics for our discussion panel track. Feel free to submit your idea(s) via our Contact form here on our website. Be sure to include a note as to whether it’s a panel you’d also like to participate on as a panelist. We’re looking for primarily Doctor Who themed panels and discussions concerning television and film. (One note: we’re not looking for panels geared to one particular show other than Doctor Who, and we already have general ‘year in review’ recaps of both SF/fantasy television and film; instead, if your idea is not Doctor Who specific, we’re looking for some sort of angle we don’t usually see, and not geared toward talking about a particular series.)

When can I volunteer to be on the discussion panels?

Panel participants are solicited in, roughly, November/December; again, we ask that you email us when we announce that we are soliciting for panelists at that time. (Volunteering for panels now will not be recorded; sorry, but our program director’s brain is like a sieve and he won’t remember you this early!)

Are you really sold out?

Yes… tickets sold out in 75 minutes after they went on sale (on the time & date we announced ahead of time that we’d put them on sale.)  We sold over 3200 tickets to next year’s convention, plus accommodated a variety of people who had issues with the website (and many of the people who were affected by the ice storms in the East in February, who wrote to us ahead of time).  For those who were able to purchase tickets, we will see you at the convention; for those who didn’t, please see our Ticket Transfers page, which has some helpful information about ways you may be able to acquire a ticket from a person who cannot attend in 2015.

Will you move to a larger space/new venue?

We have no plans to do so.  Gallifrey One is a fan convention; our entire staff is composed of volunteers, some of which work year-round to put the convention together, and with our current attendance at roughly 3700 (including our attendees, staff and guests), we feel it is at the maximum size it can be without adversely impacting our jobs, lives and families more than it already does. (Besides, larger hotels are more expensive and much further away from the airports… and a convention center would mean at least doubling the price of your ticket.) While we are aware that this adds some competitiveness into acquiring tickets, we have no plans to expand in the future.

Why is the 2015 convention subtitled “26 Seasons”?

Doctor Who, the program we celebrate, ran for 26 seasons during its classic run from 1963-1989, after which it took a long break.  (Let’s hope history doesn’t repeat itself with Gallifrey One!)

How can I confirm I have tickets to Gallifrey 2015?

You can check to see if you are listed on our Attendee Search page. If you’re listed on that page (search by your last name, first name or even badge name) you have a ticket to the 2015 convention.

I haven’t received anything in the mail; what should I do?

Gallifrey One doesn’t use printed tickets! We use a badge system; you pick up your badge upon arrival at the convention. All you’ll need to check in at the convention is a photo ID. You must wear the badge all weekend for access to the convention floor and all convention -related areas. The convention registration area is on the lower floor of the hotel; take the escalator down from the main lobby. You can pick up your badge beginning Thursday at the convention.

If I want to see everything, when should I arrive (and leave)?

For most fans with flexibility in their travel plans, to get the most out of Gallifrey One we suggest arriving no later than mid-day Thursday, and departing no earlier than Monday morning.  As of 2014 we now have a pre-convention party/mixer on Thursday evening beginning at 9:00pm, with karaoke happening that night as well.  Besides the scheduled events, we have a very lively social atmosphere, with literally hundreds of attendees participating in the unofficial “LobbyCon” hotel lobby social scene on Thursday and Sunday nights. By Thursday evening, our hotel lobby and bar area is completely full of people, with many podcasters doing live recordings and lots of socializing; at 9pm many of them come down for the opening party. The convention proper begins at 10am on Friday morning and runs through Sunday evening.

Do parents have to accompany children?

Gallifrey One requires all children age 16 or under at our convention to be accompanied by a paid adult.

How do I get a hotel room reserved?

Information about our hotel facilities can be found on the Our Facilities page.  Please note, however, that at this time the Marriott LAX is sold out; however, on that page we offer numerous lodging alternatives, many of which are within a short 5 minute walk from the Marriott.

Will there be an opportunity to have photos taken with a Tardis in 2015?

There are two TARDISes at Gallifrey One. The one on the convention floor is open for photos in the TARDIS Lounge, courtesy its owner Tara Carstensen. (Gallifrey One’s own TARDIS is not available for photos as it is on our main stage.) Please be respectful of all rules posted by Tara, whose support of our convention is very much appreciated.

Why do you not offer any refunds?

Fan run conventions like ours budget for our expenses every year based on convention pre-registration; therefore, when you register for the convention, the funds you provide are allocated immediately… for things like guest expenses (air travel & hoteling), publications, technical expenses (lighting and sound) and other stuff that makes our event unique (like ribbons, signs and decoration). Refunding memberships may make us fall short of our expectations and our contracts, causing considerable financial concerns. We do, however, offer the ability to transfer your ticket to someone else; see the rules and info on the Ticket Transfer page.

Do you offer press passes?

We are not offering press passes for 2015, sorry.

Can I get a dealers/sales table for Gallifrey 2015?

Our Dealers Room for 2015 is currently sold out, but please email us if you would like to be added to our wait list for future years. (Please note that dealers tables are only made available when dealers elect to depart; due to little turnover the wait list can take some time.)

Can I get an exhibitors table for Gallifrey 2015?

At this time we are not opening our exhibitor tables to new organizations, since they are currently taken by established groups with long histories of supporting our convention. However, please email us if you would like to be considered for the future.

Is there any cosplay/costuming at Gallifrey One?

Absolutely… tons of cosplay. Gallifrey One has become one of the cosplay events for Doctor Who fans the world over. Visit the Cosplay page for full details.

What’s all this stuff I hear about Ribbons?

Badge ribbons are a huge deal at Gallifrey One these days. There is a great write-up of everything on our Ribbons page, with examples of what to expect and information about making your own ribbons.

Do you take volunteers?

Gallifrey One no longer takes volunteers for the convention, with the exception of on-the-fly assistance from interested convention-goers for setup and teardown; we don’t have an active volunteers program, and do not provide compensation (or free admission).  Instead, Gallifrey One relies entirely upon our internal staff.  If you are interested in becoming involved with our staff, and you are age 18 or over, email us through our website; please be sure to list your convention work experience.  (We do not accept any assistance from convention goers under 18.)

What if I have any other questions?

Feel free to email us – we’ll try to get back to you as quickly as possible. Remember, our convention staff are all volunteers, too, so it may take a bit of time for a reply.