Frequently Asked Questions
Are you really sold out for 2014?
Yes, we are sold out for Gallifrey 2014. We announced the exact date and time registration would go on sale both at our 2013 convention as well as online, and did so – and sold over 2000 tickets in the first three hours. As of March 20, we have sold out at our cap of approximately 3200 people and will not be selling any more weekend passes or single-day passes, or giving out any additional free child passes. (You do have one option, though; please see “Can I transfer my registration” below…)
SHOULDN’T YOU MOVE TO A LARGER SPACE, THEN? HOW ABOUT A NEW VENUE?
We will not be increasing the size of our convention. Gallifrey One is run entirely by volunteers, from its Board of Directors to the people who check badges at the door. This is our labor of love, our hobby, and we are not interested in growing it beyond a certain point… beyond what we want it to be. While we recognize and appreciate the fact that the convention can sell out in twelve days purely on the strength of its reputation, this does not change our reasons for, or objectives in, running a convention for 25 years. As much as we’d like to, we are not obligated to serve the entirety of Doctor Who fandom, though we do the best we can. Simply put: we will be remaining as long as possible at the Marriott LAX Hotel, we will not be moving, and we will not increase the size from our current registration cap of 3200. If you were not able to register this year, we invite you to visit our website immediately after Gallifrey 2014 to note the day/time we will begin to sell registration for 2015 (or see “Can I transfer my registration” below…)
When can I get a registration for 2015, then?
Gallifrey One sells admission to the general public on our website only, beginning only a few short weeks after the previous year’s convention. Starting the week following our 2014 convention, we will announce the exact date and time 2015 registration will begin. If you will not be able to make it in 2014, we invite you to visit our website immediately after our 2014 event, to inform you of when 2015 will go on sale. Please note that 2014 sold out in twelve days, so we ask that you visit promptly.
WHY “25 GLORIOUS YEARS”?
In 2014, we celebrate the twenty-fifth anniversary of Gallifrey One, the convention we started from scratch, by ourselves, without the support of the Internet or our PBS station… the convention some people said would never happen, and never continue. We’re pretty proud of that, so we’re planning to celebrate our silver anniversary in style. But why 25 Glorious Years? If you’re not familiar with the phrase: “Doctor Who: 25 Glorious Years” was the title of Peter Haining’s Doctor Who 25th anniversary hardcover book published by W.H. Allen in 1988. We figured it was an appropriate name for such a celebration.
HOW CAN I CONFIRM THAT I’M REGISTERED FOR GALLIFREY 2014?
You can check to make certain you’re a registered member of the convention by visiting our Member Search page. Enter your last name and click on search.
CAN I TRANSFER MY REGISTRATION FOR GALLIFREY 2014 TO SOMEONE ELSE?
We do allow registration transfers with no penalty. Beginning this summer (August) we will begin allowing you to transferring your registration, which is done entirely between individuals (Gallifrey One will not sell your registration for you). We will not accept ANY registration transfers until that time. Please see our Registration Transfer page for rules & information.
I HAVEN’T RECEIVED TICKETS OR ANYTHING IN THE MAIL; WHAT DO I DO?
Gallifrey One doesn’t use tickets! We use a badge system; you pick up your badge upon arrival at the convention. All you’ll need to check in is a photo ID. You must wear the badge all weekend for access to the convention floor and all convention -related areas. The convention registration area is on the lower floor of the hotel; take the escalator down from the main lobby. You can pick up your badge on Thursday night or Friday morning at the convention.
IF I WANT TO SEE EVERYTHING, WHEN SHOULD I GET THERE/WHEN SHOULD I LEAVE?
For most fans with flexibility in their travel plans, to get the most out of Gallifrey One we suggest arriving no later than mid-day Thursday, and departing no earlier than Monday morning. Besides the scheduled events (as noted above), we have a very lively social atmosphere, with literally hundreds of attendees participating in the unofficial “LobbyCon” hotel lobby social scene on Thursday and Sunday nights. By Thursday at 8pm, our hotel lobby and bar area is completely full of people, with many podcasters doing live recordings and lots of socializing. The convention proper begins at 11am on Friday morning and runs through Sunday night.
DO PARENTS HAVE TO ACCOMPANY CHILDREN?
Gallifrey One requires all children age 16 or under at our convention to be accompanied by a paid adult.
HOW DO I GET A HOTEL ROOM?
We suggest that you visit our hotel reservations page for full details on the availability of hotel rooms at our host hotel (the Marriott LAX) as well as neighboring hotels in the area that are close to us.
WILL THERE BE AN OPPORTUNITY FOR PHOTOS WITH THE TARDIS AT GALLIFREY 2014?
There are two TARDISes at Gallifrey One. The one on the convention floor is open for photos in the TARDIS Lounge, courtesy its owner Tara Carstensen. (Gallifrey One’s own TARDIS is not available for photos as it is on our main stage.) Please be respectful of all rules posted by Tara, whose support of our convention is very much appreciated.
WHY DO YOU NOT OFFER REFUNDS?
Fan run conventions like ours budget for our expenses every year based on convention pre-registration; therefore, when you register for the convention, the funds you provide are allocated immediately… for things like guest expenses (air travel & hoteling), publications, technical expenses (lighting and sound) and other stuff that makes our event unique (like ribbons, signs and decoration). Refunding memberships may make us fall short of our expectations and our contracts, causing considerable financial concerns. We do, however, offer unlimited membershp transfers. See the Registration page for details.
DO YOU OFFER PRESS PASSES?
A full statement and information about press pass availability can be found on the Press page.
CAN I GET A DEALERS ROOM (SALES) TABLE FOR GALLIFREY 2014?
Our Dealers Room for 2014 is currently sold out. Please email us if you would like to be added to our list for future years.
CAN I GET AN EXHIBITORS TABLE FOR GALLIFREY 2014?
Email us if you are interested in a table for Gallifrey 2014. Groups at Exhibitors Tables may not sell any merchandise; tables are granted only for providing information about clubs, conventions or events.
IS THERE COSTUMING/COSPLAYING AT GALLIFREY ONE?
Absolutely… tons of cosplay. Gallifrey One has become one of the cosplay events for Doctor Who fans the world over. Visit the Cosplay page for full details.
WHAT IS ALL THIS STUFF ABOUT RIBBONS?
Badge ribbons are a huge deal at Gallifrey One these days. There is a great write-up of everything on our Ribbons page, with examples of what to expect and information about making your own ribbons.
Do you take volunteers? Are they admitted free?
Gallifrey One no longer takes volunteers for the convention, with the exception of on-the-fly assistance from interested convention-goers for setup and teardown; we don’t have an active volunteers program, and do not provide compensation (or free admission). Instead, Gallifrey One relies entirely upon our internal staff. If you are interested in becoming involved with our staff, and you are age 18 or over, email us through our website; please be sure to list your convention work experience. (We do not accept any assistance from convention goers under 18.)
WHEN WILL YOU BE ASKING FOR PANEL SUGGESTIONS AND PROGRAM EVENT IDEAS?
We begin the process for deciding our convention’s discussion panel track and other programming events around the late-summer timeframe, and will likely begin this process in August/September. Please keep checking the website for our announcement that we are opening panel & event solicitation around that time. (We respectfully ask that you NOT email us with suggestions at this time.)
WHEN CAN I VOLUNTEER TO BE ON A DISCUSSION PANEL?
Panel participants are solicited in, roughly, November/December; again, we ask that you email us when we announce that we are soliciting for panelists at that time. (Volunteering for panels now will not be recorded; sorry, but our program director’s brain is like a sieve and he won’t remember you this early!)
WHAT IF I HAVE ANY OTHER QUESTIONS?
Feel free to email us – we’ll try to get back to you as quickly as possible. Remember, our convention staff are all volunteers, too, so it may take a bit of time for a reply.