Frequently Asked Questions
WHEN DO TICKETS GO ON SALE FOR 2015? HOW MUCH?
Tickets will go on sale on Friday March 21, 2014. This is a change from the announced date at the 2014 convention due to some internal bookkeeping issues (we need a few more weeks before we move onto next year!) There will still be 3200 tickets sold. The prices will be $90 for adults 17+, $45 for teens ages 12-16, and $10 for children ages 3-11. This is also a big change for us: all children will need a paid ticket at this moderate cost, in order to properly reserve seats (and avoid any issues with regard to bringing children in unexpectedly). Children under 3 remain free and need no badge.
SHOULDN’T YOU MOVE TO A LARGER SPACE, THEN? HOW ABOUT A NEW VENUE?
No. We aren’t a business; our convention is run entirely by volunteers — by FANS — as a hobby and labor of love. We are not interested in growing it beyond the capacity it is at now, beyond what we want it to be. While we appreciate that Gallifrey One can sell out entirely on the strength of its reputation, without any guests, it doesn’t change that objective, and as much as we try, we simply cannot service all of Doctor Who fandom.
We will be remaining indefinitely at the Marriott Los Angeles Airport Hotel and will not be increasing the size from our current registration cap of 3200 (which does not include our staff or our guests and their guests; that’s why the numbers vary!)
WHY “26 SEASONS”?
Doctor Who, the program we celebrate, ran for 26 seasons during its classic run from 1963-1989. After that it took a long break. Let’s hope history doesn’t repeat itself with Gallifrey One…
HOW CAN I CONFIRM THAT I’M REGISTERED FOR GALLIFREY 2015?
You will soon be able to check to make certain you’re a registered member of the convention by visiting our Member Search page. This page will be up soon after the start of ticket sales.
CAN I TRANSFER MY REGISTRATION FOR GALLIFREY 2015 TO SOMEONE ELSE?
We do allow registration transfers with no penalty, provided that all transactions take place entirely between individuals (Gallifrey One will not sell your registration for you) and that the ticket is sold for cost only. Please see our Registration Transfer page for rules & information as soon as it is posted later in 2014.
I HAVEN’T RECEIVED TICKETS OR ANYTHING IN THE MAIL; WHAT DO I DO?
Gallifrey One doesn’t use printed tickets! We use a badge system; you pick up your badge upon arrival at the convention. All you’ll need to check in at the convention is a photo ID. You must wear the badge all weekend for access to the convention floor and all convention -related areas. The convention registration area is on the lower floor of the hotel; take the escalator down from the main lobby. You can pick up your badge beginning Thursday at the convention.
IF I WANT TO SEE EVERYTHING, WHEN SHOULD I GET THERE/WHEN SHOULD I LEAVE?
For most fans with flexibility in their travel plans, to get the most out of Gallifrey One we suggest arriving no later than mid-day Thursday, and departing no earlier than Monday morning. Besides the scheduled events (as noted above), we have a very lively social atmosphere, with literally hundreds of attendees participating in the unofficial “LobbyCon” hotel lobby social scene on Thursday and Sunday nights. By Thursday at 8pm, our hotel lobby and bar area is completely full of people, with many podcasters doing live recordings and lots of socializing. The convention proper begins at 11am on Friday morning and runs through Sunday night.
DO PARENTS HAVE TO ACCOMPANY CHILDREN?
Gallifrey One requires all children age 16 or under at our convention to be accompanied by a paid adult.
HOW DO I GET A HOTEL ROOM?
We suggest that you visit our hotel reservations for full details on the availability of hotel rooms at our host hotel (the Marriott LAX) as well as neighboring hotels in the area that are close to us as soon as it is online.
WILL THERE BE AN OPPORTUNITY FOR PHOTOS WITH THE TARDIS AT GALLIFREY 2015?
There are two TARDISes at Gallifrey One. The one on the convention floor is open for photos in the TARDIS Lounge, courtesy its owner Tara Carstensen. (Gallifrey One’s own TARDIS is not available for photos as it is on our main stage.) Please be respectful of all rules posted by Tara, whose support of our convention is very much appreciated.
WHY DO YOU NOT OFFER REFUNDS?
Fan run conventions like ours budget for our expenses every year based on convention pre-registration; therefore, when you register for the convention, the funds you provide are allocated immediately… for things like guest expenses (air travel & hoteling), publications, technical expenses (lighting and sound) and other stuff that makes our event unique (like ribbons, signs and decoration). Refunding memberships may make us fall short of our expectations and our contracts, causing considerable financial concerns. We do, however, offer unlimited membershp transfers. See the Registration page for details.
DO YOU OFFER PRESS PASSES?
Not for 2015. A full statement and information about press pass availability can be found on the Press page.
CAN I GET A DEALERS ROOM (SALES) TABLE FOR GALLIFREY 2015?
Our Dealers Room for 2015 is currently sold out. Please email us if you would like to be added to our list for future years, although please note there is a substantial wait list and we do not revoke our current dealers from the room.
CAN I GET AN EXHIBITORS TABLE FOR GALLIFREY 2014?
Email us if you are interested in a table for Gallifrey 2015. Groups at Exhibitors Tables may not sell any merchandise; tables are granted only for providing information about clubs, conventions or events.
IS THERE COSTUMING/COSPLAYING AT GALLIFREY ONE?
Absolutely… tons of cosplay. Gallifrey One has become one of the cosplay events for Doctor Who fans the world over. Visit the Cosplay page for full details.
WHAT IS ALL THIS STUFF ABOUT RIBBONS?
Badge ribbons are a huge deal at Gallifrey One these days. There is a great write-up of everything on our Ribbons page, with examples of what to expect and information about making your own ribbons.
DO YOU TAKE VOLUNTEERS?
Gallifrey One no longer takes volunteers for the convention, with the exception of on-the-fly assistance from interested convention-goers for setup and teardown; we don’t have an active volunteers program, and do not provide compensation (or free admission). Instead, Gallifrey One relies entirely upon our internal staff. If you are interested in becoming involved with our staff, and you are age 18 or over, email us through our website; please be sure to list your convention work experience. (We do not accept any assistance from convention goers under 18.)
WHEN WILL YOU BE ASKING FOR PANEL SUGGESTIONS AND PROGRAM EVENT IDEAS?
We begin the process for deciding our convention’s discussion panel track and other programming events around the late-summer timeframe, and will likely begin this process in August/September. Please keep checking the website for our announcement that we are opening panel & event solicitation around that time. (We respectfully ask that you NOT email us with suggestions at this time.)
WHEN CAN I VOLUNTEER TO BE ON A DISCUSSION PANEL?
Panel participants are solicited in, roughly, November/December; again, we ask that you email us when we announce that we are soliciting for panelists at that time. (Volunteering for panels now will not be recorded; sorry, but our program director’s brain is like a sieve and he won’t remember you this early!)
WHAT IF I HAVE ANY OTHER QUESTIONS?
Feel free to email us – we’ll try to get back to you as quickly as possible. Remember, our convention staff are all volunteers, too, so it may take a bit of time for a reply.