Registration for The 26 Seasons of Gallifrey One opened on Friday, March 21, 2014 and sold out quickly. For those who were able to purchase tickets, we look forward to seeing you (all 3200 of you!), and for those that didn’t, see below…
You’re sold out already? Can I still get a ticket?
Yes, we are completely sold out for 2015 and will not be offering any more tickets at any price sold by the convention.
That said, you MAY still have an opportunity to procure a ticket, now that our ticket transfers are open until December 27, 2014. Gallifrey One allows the sale of tickets between interested parties, provided they are only sold for the original cost of sale; these are almost always tickets held by people who discover they cannot attend. Over 400 people successfully transferred their tickets after deciding they couldn’t go after all in 2014, and over 400 people successfully purchased those tickets at cost from the sellers to be able to attend. Complete details about transfers, including the rules and regulations and the process to undertake, can be found at our Ticket Transfer page.
Do I have a ticket to Gallifrey One 2015?
The searchable Attendee Search page is now open, and you can check to see if you’re on it; search by last name, first name or even badge name. If you aren’t on this list and you feel you should be, we urge you to let us know via the Contact Us page immediately. (You will be contacted for proper documentation to support your claim to a ticket.)
Issue: I haven’t received a registration confirmation email
We are aware that some people did not receive a confirmation email due to the heavy traffic on our provider’s services during ticket sales. To help reassure you, Gallifrey One provides a searchable database on our Attendee Search page; if you show up on that list, you have an attending ticket to the convention. If you do not, or if you did not receive a confirmation email and would feel more comfortable with documentation, please feel free to use the Contact Us page to let us know, and we will be happy to forward you a new copy.
Issue: I got double-billed / received a confirmation with someone else’s info on it
Due to a hiccup on the servers at Member Solutions during the sales period (which experienced unprecedented traffic at the time), there were a few people who received incorrect information on their registration confirmations. We worked with Member Solutions in March to rectify this for everyone who had issues. However, if this is the case for you and you have not already emailed us about it then please do so using the Contact Us page so we can investigate. We won’t leave anyone in these situations out in the cold.
For Your Reference: Notes On Ticket Purchases
Convention tickets were $90.00 (US dollars) for all adults ages 17+, $45.00 for teens ages 12-16, and $10.00 for children ages 3-11. Small children/toddlers under 3 only will be admitted without requiring a badge or any sort of space reservation and are not classified in these terms. The $10 child 3-11 price is new this year in order to properly reserve space for the event. It is important that you had purchased a ticket for the age your child/teen will be at the convention and not the age he/she is currently. Tickets for Gallifrey One 2015 were passes for the full weekend ONLY. No single day tickets were (and will be) sold. Up to FOUR (4) tickets could be purchased during a transaction, in any combination of the three classes of tickets (adult, teen, child). Had you needed more than four tickets, you would need to have to begin a separate transaction… but please be aware of the restrictions on purchasing more than four tickets (see “Registration Transfers” section below).
A note about terminology: we use the terms membership, registration and tickets interchangeably; they all mean the same thing. You do not have to be a prior ‘member’ to purchase a ‘ticket’… you simply pay the costs above. There is no ‘registration’ to buy a ticket; it’s the same thing.
For Your Reference: Terms and Conditions
As in previous years, Gallifrey One tickets were purchased with the following provisos; your purchase of tickets to our convention was your express acknowledgement of these terms and conditions AND YOU AGREED TO ALL OF THESE TERMS AND CONDITIONS WHEN YOU PURCHASED YOUR TICKETS:
- We do not issue refunds under any circumstances. ALL SALES ARE FINAL.
- We do not defer registration to subsequent years except under extreme emergency circumstances (such as death in family or hospitalization), only if a deferral is requested prior to five (5) days before the start of the convention, and only after approval is granted following the event by our Board of Directors. Weather issues including flight cancellations are not sufficient grounds to defer tickets, although you are welcome to contact us with your specific situation.
- We do allow a ticket to be transferred to someone else, in case the original buyer cannot attend; see the Ticket Transfer page for details.
All rules and process information has been moved to the Ticket Transfer page.
If you have any questions, please feel free to email us; we’ll either get back to you as soon as we can or amend any oversights here on this page. We look forward to seeing you at the 2015 Gallifrey One convention.