Registration for The 26 Seasons of Gallifrey One opened on Friday, March 21, 2014 at 10am Pacific Daylight Time as we had announced for weeks… and sold out in 75 minutes. While we expected the sellout, we didn’t expect it so quickly. Nevertheless, we are indeed sold out for our 2015 event. We look forward to seeing the 3200 of you who purchased tickets, and will once again post the exact date and time 2016 tickets will go on sale at our 2015 event and online thereafter.
New: Where is the Ticket Transfer page?
Click Here to initiate a ticket transfer. Note that only the current ticket holder can initiate a transfer.
You’re sold out already? Can I still get a ticket?
Yes, we are completely sold out for 2015 and will not be offering any more tickets at any price sold by the convention.
That said, yes, you may still have a good chance to still get a ticket now that ticket transfers are open. Over 400 people successfully transferred their tickets after deciding they couldn’t go after all in 2014, and over 400 people successfully purchased those tickets at cost from the sellers to be able to attend. Complete details about transfers, including the rules and regulations, can be found at our Ticket Transfer page.
Do I have a ticket to Gallifrey One 2015?
The searchable Attendee Search page is now open, and you can check to see if you’re on it; search by last name, first name or even badge name. If you aren’t on this list and you feel you should be, we urge you to let us know via the Contact Us page immediately. (You will be contacted for proper documentation to support your claim to a ticket.)
Issue: I haven’t received a registration confirmation email
We let everyone know weeks ago that there could be many reasons why you don’t get one immediately… spam-blocking, your email service, etc. Do not panic; you will eventually get your receipt. However, in order to alleviate your concerns, you’re welcome to check the Attendee Search page to make sure you show up on it. If you don’t, then you should use the Contact Us page immediately.
Issue: I got double-billed / received a confirmation with someone else’s info on it
We are aware that, due to a hiccup on the servers at Member Solutions during the sales period (which experienced unprecedented traffic at the time – we wonder why!), there were a number of people who received incorrect information on their registration confirmations, as well as a few people who may have been double billed due to service timeouts. If this is the case for you and you have not already emailed us about it then please do so using the Contact Us page. Member Solutions is dealing with each of these issues as they are presented to them through us, and we are ensuring that everyone affected will be able to come to the convention. We won’t leave anyone in these situations out in the cold.
For Your Reference: Notes On Ticket Purchases
Convention tickets were $90.00 (US dollars) for all adults ages 17+, $45.00 for teens ages 12-16, and $10.00 for children ages 3-11. Small children/toddlers under 3 only will be admitted without requiring a badge or any sort of space reservation and are not classified in these terms. The $10 child 3-11 price is new this year in order to properly reserve space for the event. It is important that you had purchased a ticket for the age your child/teen will be at the convention and not the age he/she is currently. Tickets for Gallifrey One 2015 were passes for the full weekend ONLY. No single day tickets were (and will be) sold. Up to FOUR (4) tickets could be purchased during a transaction, in any combination of the three classes of tickets (adult, teen, child). Had you needed more than four tickets, you would need to have to begin a separate transaction… but please be aware of the restrictions on purchasing more than four tickets (see “Registration Transfers” section below).
A note about terminology: we use the terms membership, registration and tickets interchangeably; they all mean the same thing. You do not have to be a prior ‘member’ to purchase a ‘ticket’… you simply pay the costs above. There is no ‘registration’ to buy a ticket; it’s the same thing.
For Your Reference: Terms and Conditions
As in previous years, Gallifrey One tickets were purchased with the following provisos; your purchase of tickets to our convention was your express acknowledgement of these terms and conditions AND YOU AGREED TO ALL OF THESE TERMS AND CONDITIONS WHEN YOU PURCHASED YOUR TICKETS:
- We do not issue refunds under any circumstances. All sales are final.
- We do not defer registration to subsequent years except under extreme emergency circumstances (such as death in family or hospitalization), only if a deferral is requested prior to five (5) days before the start of the convention, and only after approval is granted following the event by our Board of Directors. Weather issues including flight cancellations due to poor weather are no longer grounds for deferral (sorry, but weather issues are out of our hands!)
- We do allow a ticket to be transferred to someone else, in case the original buyer cannot attend; see the Ticket Transfer page for details.
All rules and process information has been moved to the Ticket Transfer page.
If you have any questions, please feel free to email us; we’ll either get back to you as soon as we can or amend any oversights here on this page. We look forward to seeing you at the 2015 Gallifrey One convention.